Listening to and Learning from Rhett Laubach

Once again Kevin Eikenberry has enriched my life! This last Thursday his company hosted a 60 minute guest conversation call with Rhett Laubach. The conversation call was entitled Listening Like A Leader.

In this call and on his "blog" Laubach suggested that the development of the following habits would help us become better listeners:

1. Provide value: We can do this by responding to the other person by saying things such as, "I agree 100%" or "Yes" or "Here's how we could maybe build on that." It also means suggesting a book or a person that might be helpful.
2. Change things for the better: While listening be aware of gaps that your expertise can help fill.
3. Serving others: Stop what you are doing and give the other person your full attention.
4. Make the most of every interaction: Start your conversations with others as if you were already in the middle of a conversation with them by asking questions and responding to the answers with more questions so they are comfortable sharing their life stories.
5. Knowing they don't know everything: Give someone else the opportunity to share his/her expertise.
6. Being available to others: Put yourself in situations, seek out situations, encourage situations and fully commit to situations where you give of your time to someone who needs or wants a listening ear.

Thanks to Rhett for helping us know where to go once we have learned the eye contact listening principle.

Note: Contact info for Rhett

Work: 405.216.5050 Mobile: 405.517.7385 Fax: 810.454.7556 rhett@yournextspeaker.com http://authenticityrules.blogspot.com/ http://pliblog.yournextspeaker.com/